Support / Our Warranty
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Slam Pro
Basketball Hoop
Shoot hoops like never before. Vuly Slam Pro™ is the world's most sophisticated portable basketball hoop system.
Steel components
Plastic and material components
Extended warranty $249
Vuly Accessories
Each Vuly accessory is sold with a class-leading warranty, the length of which depends on whether you purchased it or received it free as part of a promotion.
The Basketball Set, Mister, Deck, Ladder, Leveller, Skirt, Shade Cover, Wheels and Deluxe Tent are all covered under our accessory warranty.
Trampoline Shade Covers purchased on or after 15 July 2018 and Cubby House Shade Covers.
Purchased accessories - e.g. Mister, Deck, Soccer Goal, Shade Covers purchased prior to 15 July 2018 and Max/Quest Shade Covers.
HALF-PRICE PARTS FOR LIFE
If you purchased your product with from Vuly or an Authorised Reseller, you're eligible for access to half-price replacement parts to its core components.
Lodge a Warranty Claim
To submit a warranty claim, please have ready:
- Details of your purchase (including date)
- Batch number (located on the trampoline)
- Clear photographic evidence of the manufacturing fault or defect (minimum 3 photographs)