Lodge a Warranty Claim Here Today

Support Report a warranty claim

Who did you purchase your original order from?

Directly from Vuly

From somewhere else

Enter your Vuly order number/purchase registration number:
If you don't know your original order number please call us on1300 667 514.

Your Country

Normal

What type of issue was it:

One or more items were missing

Something else

Please describe the problem using this box: (300 character limit - keep it concise!)

Please upload a photo of each unique issue.

We can only approve replacement parts if we have a photo of each unique issue.

Please upload a photo of the items that did arrive:

Type in the batch numbers for each component that is affected.

to see examples of where to find batch numbers.

Type in the serial number found on the undersize of the bike.

to see where to find the serial number.

yes

Trampolines

Thunder 2 Pro

Thunder 2

Ultra 2 Pro

Ultra 2

Flare

Monkey Bars - Quest 2

Large Pro

Large Ninja Pro

Medium Pro

Small Pro

XL

Large Ninja

Large

Medium

Small

Support Report a warranty claim

Who did you purchase your original order from?

Trampolines

Thunder 2 Pro

Thunder 2

Ultra 2 Pro

Ultra 2

Flare

Monkey Bars - Quest 2

Large Pro

Large Ninja Pro

Medium Pro

Small Pro

XL

Large Ninja

Large

Medium

Small

Support chevron_right Report a warranty claim

Who did you purchase your original order from?

Where to find the batch number

Support Report a warranty claim