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Support / Our Warranty

Select your product:
  • Ultra Trampoline
  • Lift 2 Trampoline
  • Thunder Trampoline
  • Thunder Pro Trampoline
  • 360 Swing Set
  • Quest monkey bars

Thunder Pro Trampoline

Vuly takes another leap into the future with Thunder Pro: the most advanced trampoline in the world.

Vuly takes another leap into the future with our Thunder Pro trampoline.
10 year warranty
Frame Tubes
and Joiners
5 year warranty
Jump Mat
(excluding print)
1 year warranty
Safety Net, Net Poles,
Skirt and Leaf Springs
3 year warranty
Safety Net, Net Poles, Leaf Springs, extended warranty available for £249

Lift 2 Trampoline

Built to be our most durable trampoline in a truly affordable package, Lift is the Vuly for every family.

Built to be our most durable trampoline.
10 year warranty
Frame Tubes
and Joiner Poles
5 year warranty
Springs and Jump Mat
(excluding print)
1 year warranty
Safety Net,
Net Poles and Safety Pads
3 year warranty
Safety Net, Net Poles, Safety Pads extended warranty available for £249

360 Pro Playsets

There's no outdoor play set like Vuly 360 Pro. With a customisable, premium build and distinctly Vuly design, it's made to push limits. Enjoy years of fun, with 2x thicker and 40% wider parts.

360 Swing Set
10 year warranty
Frame
2 year warranty
Swings
1 year warranty
Accessories
3 year warranty
Extended warranty for Swings available for £249

Quest
Monkey Bars

It's not just a monkey bar, it's a full play centre with countless configurations to get the whole family playing together.

Quest Monkey Bars
1 year warranty
Frame
2 year warranty
Swings
7 year warranty
Accessories
3 year warranty
Extended warranty for Swings available for £249

Thunder Trampoline

Thunder refines Vuly's distinctive design DNA to deliver an exciting and truly affordable Leaf Spring trampoline in a lighter package.

Thunder refines Vuly's distinctive design.
10 year warranty
Frame Tubes
and Joiner Poles
5 year warranty
Jump Mat
(excluding print)
1 year warranty
Safety Net, Net Poles
and Leaf Springs
3 year warranty
Safety Net, Net Poles, Leaf Springs, extended warranty available for £249

Ultra Trampoline

Ultra infuses all the greatest Vuly features into our most affordable trampoline ever - to keep your family safe.

The Ultra infuses great features into our most affordable trampoline.
5 year warranty
Frame Tubes
and Joiner Poles
5 year warranty
Springs and Jump Mat
(excluding print)
1 year warranty
Safety Net,
Net Poles and Safety Pads
3 year warranty
Safety Net, Net Poles, Safety Pads extended warranty available for £249

Vuly Accessories

Each Vuly accessory is sold with a class-leading warranty, the length of which depends on whether you purchased it or received it free as part of a promotion.

The Basketball Set, Mister, Deck, Ladder, Leveller, Skirt, Shade Cover, Wheels and Deluxe Tent are all covered under our accessory warranty.



2 year warranty
Trampoline Shade Covers purchased on or after 15 July 2018 and Cubby House Shade Covers.
1 year warranty
Purchased accessories - e.g. Mister, Deck, Soccer Goal, Shade Covers purchased prior to 15 July 2018 and Max/Quest Shade Covers.

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